Business Services Manager

Job Title: Outsourcing and Business Services Manager

Location: Guildford
Hours per week: 35
Responsible to: Partner

Main Purpose of the Role:

To lead and manage a portfolio of clients, ensuring high-quality, cost-effective service delivery, while supervising and assisting with the training of staff.

Key Responsibilities:

• Outsourcing & Management Accounts

  • Design, implement, and oversee month-end/quarter-end processes for clients.
  • Prepare accurate management accounts and board reports, providing insights and strategic recommendations.
  • Work closely with clients to interpret financial data and support business growth.

• Cloud Accounting Solutions

  • Lead the implementation of cloud accounting software (Xero, QuickBooks, Sage) and ensure seamless transitions from legacy systems.
  • Provide training and ongoing support to clients and staff on cloud-based solutions.

• VAT Returns

  • Manage VAT return preparation and submission, ensuring compliance with regulations.
  • Advise clients on VAT implications and maintain efficient VAT procedures.

• Team Management

  • Lead, mentor, and manage a team, ensuring quality assurance and performance.
  • Conduct regular reviews and set development objectives for team members.

• Statutory Accounts & Compliance

  • Oversee the preparation of statutory financial statements in compliance with accounting standards.
  • Collaborate with clients and auditors to ensure timely and accurate year-end financial statements.

• Innovation & Continuous Improvement

  • Continuously assess and improve accounting systems and processes, promoting the adoption of new technologies.
  • Drive digital transformation initiatives to enhance client service delivery.

Additional Responsibilities:

• Assist in marketing, new business tenders, and client onboarding.
• Promote new working methods and keep up-to-date with industry developments.
• Identify opportunities for cross-selling services to clients.

Person Specification:

• Qualifications: ACA or ACCA qualified with at least 5 years’ experience in practice.
• Skills & Experience:
  • Strong IT and cloud accounting knowledge (Xero, QuickBooks).
  • Leadership skills with experience managing teams and clients.
  • Excellent communication and problem-solving abilities.

This role offers the opportunity to work in a dynamic and forward-thinking environment, supporting a range of growing businesses through their critical stages of development. The position requires a hands-on approach with a focus on continuous improvement, innovation, and client satisfaction.